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Pricing & billing FAQ

Can I cancel my AskAI.free subscription anytime?

Short answer: Yes, cancel any time from the billing portal in your account. You keep access until the end of your current billing period, then drop back to the free tier.

Yes. From your account dashboard, click Manage subscription: that opens the Stripe-hosted billing portal where you can cancel in one click. There's no "contact support to cancel" gauntlet. See the pricing page for current plan details.

When you cancel:

  • You keep access to all premium features until the end of your current billing period.
  • After that, your account drops to the free tier, your saved chat history stays, but premium models lock.
  • You can resubscribe later at any time from the same portal. Your data and history don't disappear.

You can also switch between Pro and Max from the portal, Stripe prorates automatically.

Timing notes worth knowing. Cancelling during the 7-day trial means your card is never charged at all, and you still keep premium access until the trial's last day. Cancelling a paid month doesn't refund the current period, it just stops the next renewal, so there's no advantage in waiting until the last minute. Annual subscribers who cancel keep access until the end of the paid year.

If your reason for cancelling is a billing mistake rather than the product itself, a duplicate charge, an accidental upgrade, a forgotten trial, check the refund policy first. Those cases are usually refundable, which beats simply cancelling and eating the charge.

What happens after cancellation

Cancellation stops renewal; it does not instantly erase your account. You keep paid access until the end of the period you already paid for, then the account returns to the free tier. Your saved history and account record remain unless you separately request deletion, which is useful if you later resubscribe and want continuity.

The best time to cancel a trial is before day 7 if you know you do not want the plan. If you are cancelling a paid month, do it as soon as you decide. You can keep using the paid features until the period ends, and you avoid forgetting before the next renewal.

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