Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information when you use AskAI.free.
Overview
Welcome to AskAI.free ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI chat services.
Key Points
We are committed to protecting your privacy. We do not store your conversations, sell your data, or use your queries to train AI models.
By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our services.
Information We Collect
Information You Provide
- Chat Messages: The questions and messages you send to our AI assistants
- Optional Account Information: If you choose to create an account (email, username)
- Contact Information: When you contact our support team
Information We Collect Automatically
- Usage Data: How you interact with our service (pages visited, features used)
- Device Information: Browser type, operating system, IP address
- Analytics Data: General usage patterns and performance metrics
Information We Don't Collect
- We do not require personal identification to use our basic service
- We do not track your location beyond general geographic region
- We do not access your device's camera, microphone, or contacts
How We Use Your Information
We use the information we collect for the following purposes:
Service Provision
- Process and respond to your AI chat requests
- Maintain and improve our AI models' performance
- Provide customer support when requested
Service Improvement
- Analyze usage patterns to improve user experience
- Monitor service performance and uptime
- Develop new features and capabilities
Legal and Security
- Comply with applicable laws and regulations
- Protect against fraud, abuse, and security threats
- Enforce our Terms of Service
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following limited circumstances:
AI Model Providers
Your chat messages are sent to AI model providers (such as Anthropic for Claude, OpenAI for ChatGPT) to generate responses. These providers have their own privacy policies governing the use of this data.
Service Providers
- Hosting and infrastructure providers
- Analytics services (anonymized data only)
- Security and fraud prevention services
Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
Important Note
We never sell your personal data or chat conversations to advertisers or data brokers.
Data Security
We implement appropriate technical and organizational security measures to protect your information:
- Encryption: All data is encrypted in transit using TLS/SSL
- Access Controls: Limited access to personal data on a need-to-know basis
- Regular Security Audits: Regular assessment of our security practices
- Secure Infrastructure: Industry-standard security measures for our servers
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
Chat Messages
We do not permanently store your chat conversations. Messages are processed in real-time and are not retained on our servers after the response is generated.
Usage Data
Anonymous usage analytics may be retained for up to 24 months to help improve our service.
Account Information
If you create an account, we retain your account information until you delete your account or request deletion.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain uses of your information
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
We ensure that such transfers are made in accordance with applicable data protection laws and implement appropriate safeguards to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending an email notification for significant changes (if you have an account)
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
Questions About This Privacy Policy?
If you have any questions about this Privacy Policy or our privacy practices, please contact us: