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Privacy & data FAQ

Is it safe to share confidential information with AskAI.free?

Short answer: Treat AI chat the same way you'd treat any cloud service, fine for most personal and professional use, but avoid sharing trade secrets, PHI or anything you wouldn't put in a Google Doc.

AskAI.free is reasonably safe for everyday confidential information, drafts of internal emails, business plans, code snippets, personal questions. We don't train on your data, the connection is HTTPS, and the database is encrypted at rest.

However, like any cloud AI service, we recommend against sending:

  • Trade secrets or anything covered by NDA without explicit company approval.
  • Protected health information (PHI): we are not HIPAA-certified.
  • Payment card numbers, social security numbers, passwords: they shouldn't be in a chat regardless.
  • Classified or export-controlled material: obviously.

For sensitive use cases that need stronger guarantees, contact us about an enterprise plan with a signed DPA.

The reassuring part: your prompts are never used as training data, so the classic fear, that your confidential text will resurface in another user's answer, doesn't apply here. The realistic risks are the same as any SaaS product: account compromise (use a strong password), shoulder-surfing on shared devices, and accidentally pasting something into a chat you later share publicly.

A practical middle path for sensitive work is anonymisation: replace names, company identifiers and exact figures with placeholders before pasting. "Client A, $2.3M contract, dispute over clause 7" gives the AI everything it needs to reason about your situation while giving away nothing traceable. For most legal, financial and HR questions this preserves 95% of the answer quality at a fraction of the exposure.

A practical rule for sensitive prompts

Use a red-yellow-green rule. Green information is fine: public copy, generic drafts, non-sensitive code snippets and ordinary productivity questions. Yellow information needs judgment: internal plans, customer examples, unreleased product details or personal situations. Red information should stay out: passwords, payment card numbers, government IDs, medical records, trade secrets, legal evidence or anything regulated by a strict company policy.

If you need help with sensitive material, anonymise it first. Replace names, exact numbers, customer identifiers and proprietary details with placeholders while preserving enough structure for the AI to help.

Try it in a real chatYour first question is free, no signup needed. Ask with your real context, or compare ChatGPT 4o and Claude Sonnet 4 on the same prompt.

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